Privacy Statement

Please read this Privacy Statement carefully and review it periodically for the latest information about our privacy practices. By using Pixuru, you agree to the terms of this Privacy Statement. Personal information will not be given out unless it is necessary in order to complete a purchase. If you do not agree with the practices described in this Privacy Statement, please do not provide us with your personal information or interact with the Site.

PIXURU, Inc needs to track certain user information in order for its application to work. This page outlines what is being used, how it is used and how we promise not to use it.

Personal information and e-mail addresses
During signup Pixuru will ask for your name and e-mail address. Your name is used in communication from us to you, and it is entirely up to you what you enter in those fields. Your e-mail address is used for order notification and any other communication we need to have with you. In case you have forgotten your login name and/or password, it will be sent to your e-mail address. We would appreciate a valid e-mail address in this field. We will not use your e-mail address to send you third party information nor will we give or sell your information to other parties. You may receive other offers from our company and its other divisions.

Cookies
The use of the Pixuru admin interface requires cookies. There is no personal information stored in this cookie and it is only used to identify you.

 

Pixuru Terms of Service

Terms of Service
These Terms of Service (the “Terms”) are mutually agreed to by and between PIXURU, Inc., an Ohio corporation (“Pixuru” or “we”), and you (“you”, “your” or the “Customer”). These Terms may be updated by us from time to time without notice to you. However, any changes we make will be effective immediately. Your continued use of the service will be deemed acceptance of such changes.

Accepting the Terms
In order to use the services offered by Pixuru (“Service(s)”), you must first agree to the Terms. You may not use the Services if you do not accept the Terms. The Terms may be accepted by you by: (A) clicking to [agree to the Terms], where this option is made available to you by Pixuru in the user interface for any Service; or (B) by actually using the Services. In this case, you understand and agree that Pixuru will treat your use of the Services as acceptance of the Terms from that point onwards. You may not use the Services and may not accept the Terms if you are not of legal age to form a binding contract with Pixuru. We recommend you print or save a copy of these Terms of Service for your records.

Administrative Duties
Pixuru makes contact with its Customer via email, Phone or regular mail. It is imperative that all address, telephone, email and billing/credit card information be kept up-to-date to ensure efficiency in all areas of our relationship.

Pricing and Payment Terms
When receiving orders from Customers, payments will be made by credit card. The cost for you, the Customer, are outlined on our pricing page.

deems in violation of Pixuru’s policy or Ohio or Federal law.

Miscellaneous Charges 
Pixuru reserves the right to utilize and charge the credit card on file for any amounts owed to Pixuru.

Privacy and Your Personal Information
For information about Pixuru’s data protection practices, please read the privacy policy.

Copyright
Your photos and artwork are your copyright. Pixuru will not use any images on its own commercial website or other commercial publications without written approval from you.

Cancellations and Returns
All return requests must be submitted to Support@Pixuru.com within 30 days of receiving your product.  Only under the following conditions may any product order be returned…

A.    Shipping damage from the 3rd party shipping service we use.  If it is a shipping damage return request, you must submit the appropriate info needed for use to file a claim, this may include photos of the damage as well as other items.  Use may need to wait until the damage claim is approved and funds are received on our end to receive the return of your money or a replacement product.

B.    Defective product.  If you receive a product you consider to be defective, please contact us and you may be required to submit sufficient evidence of the damage.   This may include photos of the effect and in some cases may require returning (at your cost) the damaged product to our facilities in Akron, Ohio.

C.    Cancelling an order…Unfortunately we cannot cancel an order once you have placed it.

We are a professional print lab and all efforts will be made to ensure that you receive the best quality printed products available in the market.  However, due to the nature of some of the types of products we sell, it is important that you understand the differences you should expect depending upon which product you order.  Please read below for more information
Important note regarding wood prints.  You have ordered a product that has been printed on an organic material.  The beauty of the wood surface it is printed on comes from the variances in grain, color and texture.  These variances are to be considered part of the benefits of this type of print and should note be considered a defect.  The image you send will have a slightly different appearance than if it had been printed on a smooth white based material such as photo paper.
Important note regarding canvas prints.  You have ordered a product that has been printed on an organic material.  The benefit of canvas and the desired appearance come from the slightly rough texture of this material.  Therefore it will slightly vary from what you would expect from a regular photo paper print.  These variances are to be considered part of the benefits of this type of print and should note be considered a defect.
Important note regarding metal prints.  You have ordered a product that has been printed on a a smooth metal surface.  Due to the nature of the process of printing on metal, you should expect slight color variances from prints printed on regular photo paper.  This adds to the beauty of this product and is not to be considered a defect.
Disclaimers; Limitations; and Waivers of Liability
YOU EXPRESSLY AGREE THAT USE OF Pixuru’S WEB SITE IS AT YOUR SOLE RISK AND IS PROVIDED ON AN ‘AS IS’ BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF NON INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE (EXCEPT ONLY TO THE EXTENT OF ANY WARRANTIES INCAPABLE OR EXCLUSION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT). WITHOUT LIMITING THE FOREGOING, NEITHER Pixuru NOR ITS AFFILIATES, EMPLOYEES, AGENTS, OR ATTORNEYS WARRANT THAT (I) Pixuru’S WEB SITE AND ITS PRODUCTS WILL MEET YOUR REQUIREMENTS; (II) Pixuru’S WEB SITE AND ITS PRODUCTS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF Pixuru’S WEB SITE AND ITS PRODUCTS WILL BE EFFECTIVE, ACCURATE, OR RELIABLE; (IV) THE QUALITY OF ANY PRODUCTS PURCHASED OR ACCESSIBLE BY YOU THROUGH Pixuru’S WEB SITE WILL MEET YOUR EXPECTATIONS; AND (V) ANY ERRORS IN THE SOFTWARE OBTAINED FROM OR USED THROUGH Pixuru’S WEB SITE, OR ANY DEFECTS IN Pixuru’S WEB SITE, OR ITS PRODUCTS WILL BE CORRECTED. THIS WEB SITE COULD INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES, OR TYPOGRAPHICAL ERRORS. Pixuru MAY MAKE CHANGES TO THE PRODUCTS AT THIS WEB SITE, INCLUDING THE PRICE AND DESCRIPTIONS OF ANY PRODUCTS LISTED HEREIN, AT ANY TIME WITHOUT NOTICE. THE PRODUCTS AT THIS WEB SITE MAY BE OUT OF DATE, AND Pixuru MAKES NO COMMITMENT TO UPDATE SUCH PRODUCTS. Pixuru DISTRIBUTES CONTENT SUPPLIED BY THIRD PARTIES AND USERS OF THE PRODUCTS AND PROVIDES LINKS TO EXTERNAL LOCATIONS OPERATED BY THIRD PARTIES. ALL COMMUNICATION EXPRESSED OR MADE AVAILABLE BY THIRD PARTIES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, BY OTHER USERS, IS SOLELY MADE BY THE RESPECTIVE AUTHOR OR DISTRIBUTOR, AND NEITHER Pixuru NOR ITS AFFILIATES, EMPLOYEES, AGENTS, OR ATTORNEYS GUARANTEE THE ACCURACY, COMPLETENESS OR USEFULNESS THEREOF, OR ITS MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE; NOR DO THEY MAKE ANY GUARANTEE, ENDORSEMENT OR WARRANTY WITH RESPECT THERETO. YOU ACKNOWLEDGE THAT IT IS YOUR SOLE RESPONSIBILITY TO SEEK THE ADVICE OF PROFESSIONALS, AS APPROPRIATE, REGARDING THE EVALUATION OF ANY COMMUNICATION AND AGREE TO USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WITH RESPECT TO ALL COMMUNICATION AND TRANSACTIONS. TO THE FULLEST EXTENT PERMITTED BY LAW, THE DISCLAIMERS OF LIABILITY CONTAINED HEREIN APPLY TO ANY AND ALL DAMAGES OR INJURY WHATSOEVER CAUSED BY OR RELATED TO USE OF, OR INABILITY TO USE, Pixuru’S WEB SITE AND ITS PRODUCTS UNDER ANY CAUSE OR ACTION WHATSOEVER OF ANY JURISDICTION, INCLUDING, WITHOUT LIMITATION, ACTIONS FOR BREACH OF WARRANTY, BREACH OF CONTRACT OR TORT AND THAT NEITHER Pixuru NOR ITS AFFILIATES, EMPLOYEES, AGENTS, OR ATTORNEYS SHALL BE LIABLE FOR (A) ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES IN ANY WAY WHATSOEVER ARISING OUT OF THE USE OF, OR INABILITY TO USE, Pixuru’S WEB SITE AND ITS PRODUCTS; OR (B) ANY LOSS OR DAMAGE TO YOU, DIRECT OR CONSEQUENTIAL, ARISING OUT OF OR IN ANY WAY RELATED TO ACTS OR OMISSIONS OF THIRD PARTIES INCLUDING BUT NOT LIMITED TO VARIOUS COURIER SERVICES, THE FEDERAL RESERVE BANKING SYSTEM, THE BANK WITH WHICH THE YOU DEALS OR THE EMPLOYEES OR AGENTS OF SUCH BANK, OR ANY FINANCIAL INSTITUTION WHICH RECEIVES, ORIGINATES OR PAYS ELECTRONIC DEBITS OR CREDIT CARD PAYMENTS FROM CONSUMER OR BUSINESS ACCOUNTS, OR OTHER USERS OF Pixuru’S WEB SITE AND ITS PRODUCTS AND OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF THE PRODUCTS AND EXTERNAL SITES AND OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU OR (C) ANY LOSS CAUSED BY DISRUPTIONS OR IMPROPER OPERATION OF ITS SYSTEMS, EQUIPMENT OR SOFTWARE FOR ANY REASON, INCLUDING, BUT NOT LIMITED TO, UNAUTHORIZED USE OF OR ACCESS TO Pixuru’S SYSTEMS, COMPUTER OR NETWORK VIRUSES, VANDALISM, THEFT, PHONE SERVICE OUTAGES, INTERNET DISRUPTIONS, HUMAN ERROR, EXTREME OR SEVERE WEATHER CONDITIONS OR ANY OTHER CAUSES IN THE NATURE OF “ACTS OF GOD” OR FORCE MAJEURE. IN NO CASE SHALL YOU BE ENTITLED TO RECOVER DAMAGES FROM Pixuru WHICH EXCEED THE SUM OF THE AMOUNTS OF SALES MARGINS AND FEES RETAINED BY Pixuru UNDER THIS AGREEMENT DURING THE CALENDAR WEEK IMMEDIATELY PRIOR TO THE WEEK IN WHICH THE EVENT OCCURRED GIVING RISE TO THE CLAIM FOR DAMAGES.

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